The company Honor Computer. has announced the Help Desk Technician required for Canada immediately. The company offers full-time permanent employment for well-versed people. The applicants are to be determined and perform several shifts i.e Morning, evening, flexible hours, Overtime and Weekend shifts, etc.
As a help desk technician, your primary responsibility is to provide technical support to users who are experiencing problems with their computer systems or software applications. You will be responsible for troubleshooting and diagnosing issues, recommending solutions, and helping users resolve their technical problems in a timely and efficient manner. Additionally, you will need to document all support requests and resolutions in detail so that other technicians can use this information as a reference in the future.
In order to succeed as a help desk technician, you need to have excellent communication skills both verbal and written. You will be interacting with people from all levels of the organization on a daily basis, including non-technical staff members who may not understand technical jargon or concepts. You must be able to explain complex issues in simple terms that users can understand. Furthermore, you should possess good judgment skills when it comes to prioritizing tasks based on the urgency of requests and level of importance.
Table of Contents
Help Desk Technician jobs:
The people must bring the required documents to fulfill the criteria;
Job Title: Help Desk Technician
Company Name: Honor Computer
Number of available positions: 01
Job Type: Full-time permanent job
Job Location: Edmonton, AB Canada
Wages
The company offers 29.00 Canadian Dollars per hour. The employees must work 35 hours approximately in a week.
Check Also: Bookkeeper Required for Canada
Qualification & Experiences:
Following are the requirements to apply for Help Desk Technician required for Canada. If you fulfill these requirements, then your selection will be easy;
- College/CEGEP / Network and system administration
- Also, good English skills
- 2 to 3 years
Responsibilities/ Duties:
The applicants will perform the following duties;
- Performing proper installation of cables, required software, and operating system
- Set up equipment for the use of employees
- Communicate with a person and sort out difficulties faced by users
- Effective English spoken skills
- Collect, organize, and maintain problems and provide technical support
- Able to work in help desk, computer hardware/ software wholesaler
- Moreover, provide advice and training to users in response to difficulties
- Ability to use Spreadsheet, Internet, Networking hardware, Office, and other desktop applications
Method for Applying?
However, interested persons should apply for the Help Desk Technician required for Canada. Also, forward educational documents, experiences, and latest CV;
Email: hire-honorcomp@outlook.com
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